OUR INFORMATION

We are Perspective Advisory(Pty) Ltd

Our address is 16 Baker Str, Rosebank, 2196

You can contact us by email at info@perspectiveadvisory.co.za or by telephone on 010 534 5800

Any enquiries about our use of your personal data should be addressed to the contact details above.

PURPOSE OF THIS PRIVACY STATEMENT

We are committed to the privacy and confidentiality of information provided to us. This Privacy Statement provides information to help you understand how we collect, use and share your personal information and our privacy practices with regard to any personal information collected by us from you directly and/or through the Website or the use of our products and services.

Personal information means information which identifies you, and includes information such as your name, ID number, email address, telephone number, job title, highest qualification, as well as any other personal data collected.

By interacting with us, you consent to the handling of your personal information as set out in this Privacy Statement. Express consent by you for the processing of any data, where required by legislation, will be included in any contracts with you.

This privacy notice tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

COLLECTION OF PERSONAL INFORMATION

We are committed to informed and limited collection of essential personal information. We obtain personal information when:

• You submit and enquiry
• You subscribe to our newsletter.
• You visit or browse our website.
• You register as a user
• You make use of our website and application

THE PERSONAL INFORMATION WE COLLECT

The information we collect will depend on the type of engagement we have with you and your organisation.  It includes, but isn’t limited to your name, date of birth, home language, address, email address, your contact with us – such as a communication on our application, phone calls and emails, contracts and letters.

WHEN USING OUR WEBSITE

When accessing our website, we may use cookies (small text files stored in your browser) and other techniques such as web beacons (small, clear picture files used to follow your movements on our website). These collect information that enables the website to remember you and tells us how you use our website.

Cookies cannot be used to discover your identity. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. If you choose not to accept cookies from our Website this may limit its functionalities or performance. Out cookie policy contains more information in this regard.

WHEN SUBMITTING ENQUIRIES VIA OUR WEBSITE

When you submit an enquiry via our website, we ask you for your name, contact telephone number and email address and a brief description of your enquiry.

We will use your information to respond to your enquiry and hopefully to provide you with the information you need, including providing you with any requested information about our products and services.

We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered your it to your satisfaction. We will do this based on our legitimate interest in providing accurate information.

We have a contractual agreement with eg. Microsoft that commits them to providing an appropriate level of safeguards for your personal data.

We do not use the information you provide to make any automated decisions that might affect you.

We keep enquiry emails for [five years] after the last contact with you. If you withdraw your consent, we will mark your details so that they are not used.

WHEN YOU SIGN UP TO RECEIVE OUR NEWSLETTER

When you sign up to receive our newsletter, we ask for your name and your email address. This will be used to email you our newsletter which contains information about our products and other information which we feel might be of interest to you.  You can withdraw your consent at any time and we will stop sending you the newsletter.

Your name and email address are shared with a third-party mailing system [EG: Mailchimp] which is based in Atlanta, USA. This company has contractually committed to providing appropriate safeguards for your personal data which means it will be protected in line with the legal requirements of the United States of America.

Your information will also be shared with a marketing company we may use. This company has contractually committed to providing appropriate safeguards for your personal data which means it will be protected in line with the legal requirements of Southern Africa.

We do not use the information you provide to make any automated decisions that might affect you.

We keep your personal data for as long as we produce and distribute our newsletter.  If you no longer wish to receive marketing information from us, simply click on the ‘unsubscribe’ link and you will be removed from our database. If you no longer wish to receive the newsletter, please contact our customer services team and you will be removed from the list.   If you withdraw your consent, we will mark your details so that they are not used and delete them after five years.

WHEN YOU DOWNLOAD A SAMPLE DOCUMENT

When you request to download a sample document or make use of any online resource, we ask for your name and your email address. We also request whether you would like to receive our newsletter.

We may email or contact you another way after your download in order to follow up on your interest in our products and services. We will do this based on our legitimate interest in marketing to prospects for our products and services.

Your name and email address are shared with a third-party mailing system [EG: Mailchimp] which is based in Atlanta, USA. This company has contractually committed to providing appropriate safeguards for your personal data which means it will be protected in line with the legal requirements of the United States of America.

We do not use the information you provide to make any automated decisions that might affect you.

We keep your personal data for as long as we produce and distribute our newsletter. If you withdraw your consent, we will mark your details so that they are not used and delete them after five years.

WHEN YOU PURCHASE A PRODUCT FROM OUR WEBSITE

When you purchase products from us online, we ask you for your name, address, contact telephone number, email address and credit card information.

We also record your IP (Internet Protocol) address, which is the address of your computer on the Internet.

We require this information in order to process your payment, deliver your products or services and fulfil our contract with you. We record your IP address in order to show that the correct tax was applied to the sale, which we are required to do by law. We may use your telephone number to contact you regarding your purchase.

Your credit card details are passed to a third-party payment processor [Iveri or payfast etc.] which is based in Southern Africa and is required to have effective safeguards for your information. We do not retain your credit card information.

We do not use the information you provide to make any automated decisions that might affect you.

We keep records for five years after the last contact with you. If you withdraw your consent, we will mark your details so that they are not used.

WHEN YOU TAKE PART IN OUR FEEDBACK SURVEY

When you take part in our feedback survey, we record your name, your email address, your organisation name, your job role and your answers to questions we ask about your opinion of, and use of, our products and services.

We use this information to develop and improve our products and services and our customer relationships. Your job role, organisation and some or all of your comments may be publicly displayed on our website as a testimonial. We will do this based on our legitimate interest in marketing our products and services.

Your name and email address are shared with a third-party mailing system [EG: Mailchimp] which is based in Atlanta, USA. This company has contractually committed to providing appropriate safeguards for your personal data which means it will be protected in line with the legal requirements of the United States of America.

We do not use the information you provide to make any automated decisions that might affect you.

We keep records for five years after the last contact with you. If you withdraw your consent, we will mark your details so that they are not used.

LINKS TO OTHER WEBSITES

Our website may contain hyperlinks to websites that are not operated by us. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators.

We do not control these websites and are not responsible for their data or privacy practices. We urge you to review any privacy statement posted on any site you visit before using the site or providing any personal information about yourself and others. 

KEEPING PERSONAL INFORMATION SECURE

We are committed to implementing the necessary measures to keep your data secure.

Your information is stored in our Customer Relationship Management (CRM) system which is hosted by eg. Microsoft, our website and on our cloud server, based in South Africa. We have a contractual agreement with eg. Microsoft that commits them to providing an appropriate level of safeguards for your personal data.   Our servers as well as our back-up and storage facilities are hosted locally.

All our partners have their own privacy and data protection policies in place.  It is important that you familiarise yourself with these when using any of their platforms

We may make use of hardcopy records while we are engaging with our clients. These are not retained but reduced to electronic copies within a short space of time. As such no hardcopy documents are stored on site. Any documents are shredded and destroyed. We comply with all necessary legislated requirements as they are required to be.

TRANSFERRING YOUR PERSONAL DATA

We do not transfer personal data outside South African borders. Personal data that is provided to our partners to participate in their online tools, is subject to each’s privacy policy. 

OR

Communications over the internet (such as emails) are not secure unless they have been encrypted. Your communications may go through a number of countries before being delivered – as this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

YOUR RIGHTS AS A DATA SUBJECT

• The right to be informed
  You have the right to be told about the collection and use of your personal data, and with whom it will be shared.
• The right of access
  You have the right to access your personal data
• The right to rectification
  You have the right to have inaccurate personal data rectified, or completed if incomplete.
• The right to erasure
  You have the right to have your personal data erased, subject to prevailing legislative recordkeeping requirements
• The right to restrict processing
  You have the right to request the restriction of your data in certain circumstances. When processing is restricted, organisations are allowed to store the data but not use it.
• The right to data portability
  You have the right to obtain and reuse your data across different services. You must be able to move or copy personal data easily from one IT environment to another.
• The right to object
  You have the right to object to the processing of your personal data in certain circumstances, including to stop your details being used for direct marketing.
• Rights over automated decision-making and profiling
  No automated individual decision making (making a decision solely by automated means) and profiling (automated processing of personal data) may be done without your consent

UNAUTHORISED THIRD-PARTY ACCESS TO YOUR INFORMATION

Despite the security measures we have in place to protect your personal information (firewalls, password access and encryption methods) you acknowledge that it may be accessed by unauthorised third party, e.g. as a result of an illegal activity. Should this happen, we will notify you immediately once we become aware of any breach and take all reasonable steps required to address the breach.

GOVERNING LAW

The laws of South Africa will govern any dispute or claim arising from or relating to your use of this website. 

FEEDBACK 

If you have any questions or complaints about this Privacy Statement or any part of our service, please contact us by e-mailing info@perspectiveadvisory.co.za. We will store any correspondence from you at our offices and delete this as soon as it is no longer required.

If you have a complaint about our use of your information, please contact us directly so that we can address your complaint.

NOTIFICATION OF CHANGES

We are continually improving our ways of work and our existing services. We regularly review and, if appropriate, update our privacy policy from time to time, and as our services and use of personal data evolves. Because of these ongoing changes, changes in the law and the changing nature of technology, our data protection practices may also change from time to time. If and when our data protection practices change, we will update this Privacy Statement to describe our new practices.

If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.

If we do, we will notify you next time you visit our site. We encourage you to check this page regularly.

We will update the version number and date of this document each time it is changed.

COOKIE POLICY

Perspective Advisory (Pty) Ltd believes in being transparent about how we collect and use data. This notice describes how cookies are used when visiting our sites.

When accessing our website, we may use both session-based and persistent cookies (small text files stored in your browser) and other techniques such as web beacons (small, clear picture files used to follow your movements on our website). These collect information that enables the website to remember you and tells us how you use our website. Cookies also make your interactions faster and more secure.

We set and access our own cookies on our website. In addition, we use third party cookies, like Google Analytics.

COOKIES DEFINITION

Cookies are small text files sent by us to your computer or mobile device, which enables Slack features and functionality. They are unique to your account or your browser.

Cookies cannot be used to discover your identity. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.

“Session-based cookies” last only while your browser is open and are automatically deleted when you close your browser.

“Persistent cookies” last until you or your browser delete them or until they expire.

CATEGORIES OF USE

Cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better. Cookies can be used to recognize you when you visit a Site or use our Services, remember your preferences, and give you a personalized experience that’s consistent with your settings.  Some cookies are associated with your account and personal information in order to remember that you are logged in and which workspaces you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out analytics and customization, among other similar things.

Authentication            

If you’re signed into our Services, cookies help us show you the right information and personalize your experience.

Security            

We use cookies to enable and support our security features, and to help us detect malicious activity.

Preferences, features and services   

Cookies can tell us which language you prefer and what your communications preferences are. They can help you fill out forms on our Sites more easily. They also provide you with features, insights, and customized content.

Marketing       

We may use cookies to help us deliver marketing campaigns and track their performance. Similarly, our partners may use cookies to provide us with information about your interactions with their services, but use of those third-party cookies would be subject to the service provider’s policies.

Performance, Analytics and Research           

Cookies help us learn how well our Sites and Services perform. We also use cookies to understand, improve, and research products, features, and services, including to create logs and record when you access our Sites and Services from different devices, such as your work computer or your mobile device.

When someone visits our website we use a third-party service, for example Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things like the number of visitors to various parts of the site. This information is processed in a way which does not identify any individual.

Some of the cookies we use are strictly necessary for our website to function, and we don’t ask for your consent to place these on your computer. If you choose not to accept cookies from our Website this may limit its functionalities or performance. These cookies are shown below.

OPTING OUT

Most browsers give you the ability to manage cookies to suit you. In some browsers you can set up rules to manage cookies on a site-by-site basis, giving you more fine-grained control over your privacy. What this means is that you can disallow cookies from all sites except those that you trust. Browser manufacturers provide help pages relating to cookie management in their products.

If you limit the ability of websites and applications to set cookies, you may worsen your overall user experience and/or lose the ability to access the services, since it will no longer be personalized to you. It may also stop you from saving customized settings, like login information.